1. Introduction
ClearClause ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal document analysis service (the "Service").
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account via Google Sign-In, we receive your name, email address, and profile picture from Google.
- Documents: Legal documents you upload, screenshot, or paste for analysis. These may contain sensitive personal or business information.
- Preferences: Your selected jurisdiction, preferred output language, and other settings you configure.
- Payment Information: When you make a purchase, payment details are processed by our payment processor (Paddle). We do not store your full credit card number.
2.2 Information Collected Automatically
- Device Information: We collect device identifiers and browser fingerprints to prevent abuse of our free analysis feature and ensure fair usage.
- IP Address: Your IP address is collected for security, fraud prevention, and to enforce usage limits.
- Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and analysis history.
- Cookies: We use cookies to maintain your session, remember your preferences, and track free analysis usage.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and analyze your legal documents using AI technology
- Save your analysis results to your account (if logged in)
- Process payments and manage subscriptions
- Prevent fraud, abuse, and unauthorized access
- Enforce our Terms of Service and usage limits
- Communicate with you about your account or the Service
- Respond to your inquiries and support requests
- Analyze usage patterns to improve our AI models and user experience
4. Document Processing and AI Analysis
When you submit a document for analysis:
- Processing: Your document is sent to our AI service providers (including Anthropic's Claude and Google's Gemini) for analysis. These providers process the text to generate explanations.
- Temporary Storage: Documents are held temporarily in memory during processing and are not permanently stored on our servers unless you explicitly save the analysis.
- Analysis Results: If you are logged in, your analysis results are saved to your account. You can delete these at any time from your dashboard.
- Document Hashing: We create a cryptographic hash of document content to prevent duplicate free analyses. The hash cannot be reversed to reveal document content.
5. Data Retention
- Account Data: Retained while your account is active and for a reasonable period thereafter for legal and business purposes.
- Analysis Results: Stored until you delete them or close your account. Anonymous analyses are not permanently stored.
- Uploaded Documents: Not permanently stored. Documents are processed in memory and discarded after analysis is complete.
- Abuse Prevention Data: IP addresses and device fingerprints used for abuse prevention are retained for up to 90 days.
- Payment Records: Transaction records are retained as required by law and for accounting purposes.
6. Third-Party Services
We use the following third-party services to operate ClearClause:
- Google (Authentication): We use Google Sign-In for account authentication. Google's privacy policy applies to data collected during sign-in.
- Anthropic (Claude AI): Document text is processed by Claude for legal analysis. Anthropic's data processing terms apply.
- Google (Gemini AI): Screenshots and images are processed by Google's Gemini for OCR text extraction.
- Paddle (Payments): Payment processing is handled by Paddle. Your payment information is subject to Paddle's privacy policy.
- FingerprintJS: Used for device fingerprinting to prevent abuse. Fingerprint data is processed locally and only the resulting identifier is transmitted.
7. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: With third-party vendors who help us operate the Service (as described in Section 6).
- Legal Requirements: When required by law, court order, or governmental authority.
- Protection of Rights: To protect the rights, property, or safety of ClearClause, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.
- With Your Consent: When you explicitly share an analysis via a shareable link, making it publicly accessible.
8. Data Security
We implement appropriate technical and organizational measures to protect your information:
- All data transmission is encrypted using TLS/SSL
- Secure authentication via Google OAuth 2.0
- Regular security assessments and updates
- Access controls limiting employee access to user data
- Secure cloud infrastructure with industry-standard protections
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information and account. You can delete individual analyses from your dashboard at any time.
- Data Portability: Request a copy of your data in a machine-readable format.
- Opt-Out: Opt out of certain data processing activities where applicable.
To exercise these rights, please contact us using the information provided in Section 13.
10. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Essential Cookies: Required for the Service to function (authentication, session management).
- Preference Cookies: Remember your settings (theme, language preferences).
- Usage Tracking: Track free analysis usage to enforce limits.
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Service.
11. Children's Privacy
The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives adequate protection in accordance with this Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us through our support channels.
We will respond to your inquiries within a reasonable timeframe and in accordance with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of such modifications.